FAQ - Winter

When do you open for the season?
We never know exactly when we are able to open for the season because it depends entirely on the weather. As soon as it gets cold enough we start to produce as much artifical snow as possible. We do everything to open the skiing area as early as possible. 

For guests who have booked accommodation with us we offer snow guarantee. The snow guarantee means that the ski resort must have at least 2 slopes open on the day of your arrival (22 Dec 2024 - 23 March 2025).
If the ski resort does not have this, you have the possibility to cancel and get your money back for your reservation.
Information must be provided by us no later than 2 days before arrival.

If we can't have the ski resort open, we offer a discounted price on accommodation (only cabins, not camping).

The guarantee does not apply to conference guests. 

Can we pre-book ski rental and SkiPass?  
Yes, all needs to be booked in advance. You can book ski rental and ski school through www.skidshop.se. 
SkiPasses are uploaded/bought here.

We limit the number of skiers per day for a better guest experience, please upload your SkiPass in advance (a limited number of SkiPasses are sold per day).
We use Axess contactless SkiPasses. If you already have a card, it can be uploaded through our website. 
If you don't have a card from Axess, it can be purchased though our online booking. You will recieve a voucher with a QR-code on your email, which you scan in our ticket machine next to the SkiPass booth. 
Buy/upload your Ski Pass here>

What are the opening hours of the ski slopes?
Please check our opening hours here

Do you have cross-country skiing trails at your resort?
We do not have our own cross-country skiing trails at our resort. You can read more about other trails in the area here.

What other activities is offered at the resort when your not skiing?
When not skiing, you can try the Rodel Adventure, enjoy a sauna in our sauna raft with ice-bathing, hike on our trails, barbecue or try a delicious meal at Toppstugan or Höganloft.

NOTE! The Rodel Adventure can close with short notice due to snow production, thunder or storm.

What are the opening hours for the Rodel Adventure?
Here you can find the opening hours >

Where can I buy tickets for the Rodel Adventure? 
Tickets can be purchased through our website, follow the link here >
It's also possible to buy tickets on site:
* During summer season, tickets can be bought on site at Isaberg Base Camp. 
* During winter season, tickets are purchased online, by the SkiPass counter at the ski resort or by the Reception to the cabin village.

Please make sure that the Rodel Adventure is open on the day you plan to visit us, you can find the opening hours here >

Where can I find restrooms?
At the ski area, there are restrooms next to Roupéz ski shop, in restaurant Toppstugan and in the heating cabin near Dalliften. These are only open during the ski resorts opening hours. 

What is available in the heating cabins?
At the ski area, there are two heating cabins where you can take a break, rest and keep warm. These cabins are equipped with restrooms,  microwave and water. In the heating cabin in the valley, you can also find an oven and stove. 

How do you rent the BBQ huts?
We have an open-access BBQ hut near the playground and three next to the Rodel Adventure, which are available for everybody without reservation. At the ski resort, there are three BBQ huts for rent during the ski season, you can reserve them through our website >
Key and firewood is collected at the Ski Pass booth.

Is it possible to go to Isaberg on a school trip/outdoor day?
Of course! Here you can read more about school trips/outdoor days during the winter season >